Employer Spotlight: Phoenix Group

Posted on Tuesday, February 22, 2022 by Faye CoppNo comments

This month we shine a spotlight on Phoenix Group, the UK's largest long-term savings and retirement business who strive to be the best place to work. Ex-military personnel and military spouses are an integral part of their team and the company is looking to fill opportunities from the military talent pool.


Phoenix Group is a market leading, FTSE100 organisation who are currently going through huge growth and change - which means there is enormous opportunity for their 7,000 colleagues (and future employees) to grow alongside them. Their biggest recruitment challenge at the moment is finding top talent to fill many of their roles – which is where the Armed Forces Community comes in.


Phoenix Group has roughly 100 jobs open at any given time, with 16 locations throughout the UK and Ireland. The roles range from everything from Customer Service Representatives to analysts, auditors, risk consultants, change managers, PMO managers, as well as all of the more financial services roles. Salaries vary from entry level to senior leadership. They also have a great benefits package including an attractive pension, annual bonus potential, private medical insurance, generous holiday entitlement, enhanced maternity and adoption leave and a range of other financial services and lifestyle flexible benefits. 


This year, Phoenix Group wants to continue to grow and stand-out as a Forces-Friendly employer by supporting the recruitment, growth and retention of talent from the military community. Phoenix Group has an Armed Forces Network providing support to employers connected with the military, whether that be veteran, reservist, military spouse or dependant. Through the network, there are regular ‘grab a brew events’ for colleagues connected with the military community and throughout the year, colleagues are able to support Armed Forces charities through fundraising and promotion of their work, with plans to develop opportunities within the network set to continue throughout 2022.


Expanding their diversity and inclusive culture is an integral part of Phoenix’s strategy. They have a wide range of employee resource groups - including their Armed Forces Network. They are also passionate about learning and development with a number of academies dedicated to helping employees further their skills and experience. Phoenix Group has a job somewhere in the organisation for most people, depending on their skillset and aspirations. They will support many routes into work and are currently developing these strategies to help those most affected by returning to work from diverse or different backgrounds.

military spouse and submariner husband

Tracy and her Royal Navy submariner husband



Tracy is a proud military spouse of a Royal Navy submariner, with her life intertwined with the Armed Forces. Her brother serves in the Royal Air Force, her sister has just received her long service medal from the Army Reserve  and Tracy’s brother-in-law is serving in the British Army. Tracy also took part in a recruitment trial where they were trialling using a civilian agency to do the advertising, screening and initial interviewing for fresh recruits to the Army, so she lived and travelled with a part civilian, part soldier taskforce for a year. So to say the Forces are part of her life is an understatement! She has a huge passion to be involved in the Armed Forces Network at Phoenix as it continues to grow.

Tracy said: “I joined Phoenix in December 2019 to cover a 9 month maternity contract and was made permanent the following year. I am constantly amazed and surprised at the colleague engagement, the opportunities and the growth of this company. If you want to get on, there is certainly ample opportunity and support. I feel completely supported at Phoenix Group, we have a great number of networks, including the Armed Forces Network, as well as covering young professionals, more mature colleagues, diversity groups, mental health and many others. I am also very involved in the volunteering branch where we demonstrate as a company how we can give back to the communities we live and work in.”  

To find out more about Phoenix Group and their opportunities, click here

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