SENIOR ACCOUNT HANDLER
Location: London - North West
Contract Type: Permanent
Salary: 25,000 to 45,000
Join an award-winning, chartered independent insurance broker with a strong industry reputation
Deliver tailored insurance solutions to clients in the Property Owners' and Commercial Insurance markets
Enjoy a comprehensive benefits package designed to support your wellbeing and work-life balance
Thrive in a culture built on professionalism, resilience, respect, and continuous growth
Be part of an industry-leading team
Our client, a prominent chartered insurance broker, is seeking an experienced Senior Account Handler to join their dynamic team in North West, London. This is an exciting opportunity for a skilled professional to support the growth of client relationships and deliver exceptional service in the Property Owners' and Commercial Insurance markets.
POSITION OVERVIEW
As a Senior Account Handler, you will play a crucial role in supporting Account Executives to retain and grow client relationships while managing your own book of business. You will be responsible for delivering tailored insurance solutions, expertly guiding clients through their options, and ensuring compliance with regulatory standards. Your expertise in Property Owners' and Commercial Insurance markets will be instrumental in providing seamless client support and contributing to the achievement of shared objectives.
RESPONSIBILITIES
Support Account Executives in retaining and growing client relationships
Manage your own book of business, delivering tailored insurance solutions
Guide clients through their options to meet their unique needs
Maintain compliance with regulatory requirements, including FCA regulations and Consumer Duty obligations
Collaborate with the wider team to provide seamless client support and achieve shared objectives
Demonstrate proactive and innovative thinking in delivering solutions for clients
REQUIREMENTS
Proven experience in an account handling role, including managing client portfolios and supporting Account Executives
Strong familiarity with Property Owners' and Commercial Insurance markets
Thorough understanding of compliance responsibilities, FCA regulations, and Consumer Duty obligations
Exceptional organisational and time-management skills
Strong interpersonal and communication abilities
Detail-oriented and client-focused mindset
Proficiency in insurance platforms and client management systems
ACII qualification or willingness to pursue it (desirable)
Familiarity with the Acturis system or similar platforms (desirable)
Legal right to work in the UK
COMPANY OVERVIEW
Our client is an award-winning, independent chartered insurance broker and Lloyd's broker with a proven track record of success.
Since its establishment over two decades ago, they have grown from a small start-up to become a large, respected broker operating from multiple locations across the country. As the large broker, they hold significant influence with insurers when negotiating terms on behalf of their clients. Their commitment to maintaining the highest standards of knowledge, ethical practice, and advice has earned them the prestigious Chartered Insurance Broker status from the Chartered Insurance Institute (CII).
BENEFITS
Competitive salary package
A comprehensive range of benefits designed to support employee well-being and work-life balance
Access to physical and mental health resources
Gym membership discounts
Hybrid working model
Up to 27 days of annual leave
Contributory pension scheme
Group Life Assurance and Group Income Protection
Talent referral scheme and qualification bonuses
Volunteer days to support community causes
Alongside this attractive benefits package, you'll be part of a value-driven environment that fosters professionalism, resilience, respect, and a commitment to continuous growth. Our client's culture empowers everyone to thrive, working collectively to deliver success for clients, colleagues, and communities.
If you have the skills, experience, and passion to excel in this role, we encourage you to apply.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
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