Contract Type: Permanent (4 on, 4 off - day & night shifts)
Reporting to the Data Centre Manager, this role requires demonstrable experience working with the critical infrastructure which supports a T3+ Data Centre. Systems experience must include; operation of electrical panels, switching schedules, HVAC, CRAC Units, chilled water plant (chillers) operation, UPS, generators and control systems.
Previous experience monitoring critical infrastructure through software tools such as; Schneider DCE, TREND 963 or IQVison and Airedale ACIS is preferred and experience performing Daily Checks on critical infrastructure recording and reporting all potential faults and escalating when required.
This role will support the Facilities Manager in maintaining and installing data centre hardware including (but not limited to) racks, cold isle containment, lighting, Security and rack power supplies. The role holder will be responsible for escorting third party engineers on site and providing best practice advice on any cable installations undertaken.
A 1 week in 4 on-call element for which an additional allowance and overtime is paid.
Key Responsibilities:
- Support best practice and best in class M+E methodology ensuring rigorous and effective maintenance regimens are performed and maintained.
- Provide data reporting to Facilities Management.
- Provide proactive risk assessments and report any potential threats to service delivery.
- Support continuous improvement in organisation, productivity, and quality within Facilities team.
- Work with Security to maintain and administer access control requests.
- Build strong relationships with other internal teams to promote and deliver quality DC services.
- Liaise with Incident, Problem and Change Teams and the wider DC Facilities teams to ensure Data Centre infrastructure changes are successful.
- Build relationships with our suppliers to gain knowledge of plant and equipment and keep up to date on M+E technology improvements.
Key Skills/Experience:
- Demonstrable knowledge of CRAC Units, Chilled Water Systems, pumps and chillers.
- Hands on operational experience of Schneider or Eaton UPS systems
- Experience in operation of generator sets.
- Understanding of Power Management, BMS systems or similar applications
- Experienced in Fault Diagnosis and IST delivery
- Excellent organisational and prioritisation skills
- Skilled in crisis management, command and control.
- T3 Data Centre Service Delivery experience
- Electrical Engineer 18th Edition qualified
- Technical report writing skills
- A motivated team player, confident in a customer facing role to deliver excellent levels of service.
- Flexibility in working hours
- Full UK Driving License
Why Our Client?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company