Infor ERP Configuration – 100% Remote

  • Job Reference: 1504413713-2
  • Date Posted: 21 November 2024
  • Recruiter: Atlantic Partners Corporation
  • Location: Belgrade, Montana
  • Salary: On Application

Job Description

Must go once a quarter onsite for 5 days in Elmsford, NY


Responsibilities:

  • Install new applications, new components, and upgrade existing applications. Configure application settings.
  • Provide go-live and rollout support
  • Interface with users/clients across the company. Support users on new applications, modules, and functionality
  • Perform analysis of necessary application modifications and work with the appropriate company IT associate or the vendor to coordinate the modification
  • Determine how a new system, upgrade, or new component can best meet the needs of the users:
  • Analyze business/clinical needs and requirements
  • Interpret end user requirements, by fully discussing potential options, and help client move towards optimal solution
  • Evaluate the operational workflow that is applied to the system
  • Create system specifications from user requirements
  • Create test plans and test new systems, version upgrades, and any system modifications
  • Document all outcomes of testing
  • Write and maintain accurate and current documentation regarding application(s) supported by the team. Participate in the maintenance of training materials and disseminate materials to users.
  • Application implementation, troubleshooting, and support.
  • Assist Application Analysts and other team members as necessary. Encourage, assist, and foster development of co-workers' skills and proficiency
  • Provide day-to-day operational support, advanced application troubleshooting support, coordinate modifications and updates, recommend improvements & increase efficiencies and provide pro-active monitoring
  • Provide 24 x 7 on-call coverage for user support on a rotating basis
  • On an as-needed basis, provide on-site support within the company hospitals and/or its' affiliates (on-site, rotational support)


Required:

  • Bachelor's degree or equivalent experience
  • 5+ years of experience
  • Must have experience with at least one full software development lifecycle (SDLC) ERP implementation, ideally, with the INFOR ERP Solution
  • Application implementation, troubleshooting, testing, and support experience
  • Strong desktop skills including Word, Excel, PowerPoint, Visio
  • Strong ability to influence design decisions and steer projects towards successful outcomes
  • Project management skills
  • Critical thinking skills
  • Strong problem solving and analytical skills
  • Strong interpersonal skills with customers, vendors, peers, and management
  • Eager to learn, exceptional listening skills
  • Excellent written and verbal communication skills
  • Excellent follow up skills, documentation skills and organizational skills
  • Must be adaptable in a rapidly changing environment with competing priorities