Partner With A Top Consulting Firm
Are you driven by the pursuit of excellence and passionate about delivering Five-Star White Glove Service? We are looking for a dynamic, proactive self-starter with a background in event planning to elevate the executive hospitality services at a leading professional services firm.
About the Role:
As a Hospitality Associate, you will be the face and voice of the Forrest Solutions brand, serving as a key ambassador who consistently delivers a memorable, high-caliber experience for our clients. Through your dedication to exceptional customer service, you will help shape positive client experiences and cultivate lasting relationships that reinforce our reputation for excellence.
K
ey Responsibilities:
- Deliver proactive, real-time support for meetings across all office floors, ensuring every detail is meticulously managed.
- Oversee room setups to guarantee alignment with client expectations, including lighting, supplies, and AV equipment to facilitate seamless meeting experiences.
- Partner with vendors to coordinate catering, equipment setup, and timely removal, ensuring flawless execution of services.
- Maintain a pristine and professional environment by collaborating closely with the clients maintenance team to uphold our high standards.
- Respond to customer inquiries with accurate, timely, and knowledgeable responses that reflect our commitment to quality service.
- Record and analyze data on customer interactions, room occupancy, and service metrics to inform continuous improvement initiatives.
Essential Skills:
- Client-First Mentality: A dedication to prioritizing client needs and ensuring a memorable experience for every guest.
- Exceptional Communication Skills: The ability to connect and adapt across various personalities and professional levels.
- Technical Proficiency: Competence in the Microsoft Office Suite, Google Docs, and AV equipment, enabling efficient problem-solving and support.
- Self-Motivated and Resilient: A demonstrated ability to work autonomously and thrive in a fast-paced, high-energy environment.
Experience Required:
- Minimum of 2-3 years of experience in a client-focused, service industry role (Hospitality, Event Planning, Hotel Management), where delivering outstanding experiences is paramount.
Length of Temporary Opportunity: 4 Months
If you're ready to make a meaningful impact, enhance client experiences, and succeed in a fast-paced, professional environment, we want to hear from you. Take the next step in your career with us-apply today to join our dedicated team and elevate the standard of executive hospitality!
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.