Complex Care Case Manager (non-nursing)
£32,000 (negotiable) plus £1500 quarterly bonus
Liverpool/Northwest with Remote Working
Full-time, 35+ hours per week
We are seeking a motivated Complex Case Manager who is dedicated to positively impacting our clients and promoting a positive atmosphere within their care team. As a leader, you will inspire team members to reach their full potential and provide top-quality, individualized care. Your friendly, supportive, and professional approach will set a high standard for person-centered care. Join us in creating a caring community that values and uplifts both clients and staff members, and your role will be instrumental in this mission.
Responsibilities:
- Act as a role model, fostering a supportive environment to empower staff in delivering quality care.
- Uphold internal and external standards, adhering to CQC regulations, contractual requirements, NICE guidelines, company best practices, and Equal Opportunities.
- Take joint ownership of a caseload of complex clients and manage their care package holistically, in collaboration with their appointed Nurse Case Manager.
- Develop, review, and implement client care plans and risk assessments following CQC regulations and best practice guidance.
- Co-ordinate and lead the transition and ongoing continuity of all allocated complex care packages, working with clients, professionals, and Nurse Case Managers.
- Maintain high standards of documentation and record keeping in compliance with CQC, national legislation, and local standards.
- Conduct regular auditing of records and daily evaluation notes, reporting trends and taking appropriate actions.
- Inform the Service Manager of any issues that may impact the quality of care or the health and safety of clients and healthcare workers.
General:
- Comply with the Company's procedures regarding Conduct and Confidentiality.
- Take responsibility for personal health and safety, as well as the health and safety of others.
- Continuously develop professional skills through relevant training and updates.
- Ensure systems and databases are kept up to date.
- Complete any other tasks assigned by the Line Manager within the scope of the position.
Employee Benefits:
- 25 days of paid holiday
- 8 days of paid Bank Holiday
- Extra day off for your birthday
- Opt-in to work-based pension
- Full support and guidance to perform job responsibilities effectively
- Opportunities for career progression and continuous professional development (CPD)
- Full induction provided
- £1500 quarterly bonus
For more information or to apply for this Complex Care Case Manager role in Liverpool please contact Chloe at Connect Care Recruitment.
Alternatively, click APPLY now!
