The Business Transformation Specialist is responsible for driving and supporting strategic change initiatives that enhance operational efficiency, optimise processes, and support sustainable business growth. This role acts as a catalyst for transformation, working closely with cross-functional teams to analyse current practices, develop improvement strategies, and implement solutions that align with the organisation’s long-term goals.
Main responsibilities:
Strategic Analysis and Planning:
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Assess current business processes and systems to identify areas for improvement.
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Collaborate with senior management to define transformation goals and key performance indicators.
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Develop detailed roadmaps and action plans for implementing strategic changes.
Project Management:
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Lead transformation projects from inception to completion, ensuring milestones and deadlines are met.
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Coordinate with various departments to ensure alignment and integration of transformation initiatives.
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Monitor project progress and adjust strategies as necessary to achieve desired outcomes.
Change Management:
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Facilitate effective change management practices, ensuring smooth transitions and minimal disruption.
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Engage stakeholders across all levels to gain buy-in and support for new initiatives.
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Conduct workshops to collaborate teams on new processes and technologies.
Performance Improvement:
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Analyse data to track performance metrics and the impact of transformation initiatives.
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Identify and implement continuous improvement strategies.
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Benchmark against internal and external best practices to drive competitive advantage.
Communication and Reporting:
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Prepare comprehensive reports and presentations for executive leadership.
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Serve as a liaison between project teams and senior management, ensuring clear communication of objectives, progress, and challenges.
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Maintain documentation of project processes, decisions, and outcomes.
Knowledge and Skills
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The ideal candidate will possess a strong analytical mindset and strategic thinking ability, enabling them to assess complex business processes and pinpoint opportunities for improvement.
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Well-versed in project and change management, capable of leading cross-functional teams and implementing effective strategies with methodologies like Lean, Six Sigma, or Agile.
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A high degree of technical proficiency in data analysis tools and business intelligence software, they can translate complex data into actionable insights.
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Excellent interpersonal and communication skills are essential for engaging with diverse stakeholders and clearly articulating transformative ideas, while a creative problem-solving approach and adaptability ensure success in a dynamic, fast-paced environment.
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Ability to translate business requirements into technical data solutions.
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Understanding of key business metrics and KPIs, ensuring that data pipelines support decision-making.
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Dashboard creation in Skywise ,Google Looker /other comparable software.
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Experience of delivering concepts into production.
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Ability to liaise with non-technical teams to define and refine project requirements, ensuring data-driven business improvements.
Education, Qualifications or Training
Essential
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STEM HND
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SC or higher clearance
Desirable
Additional requirements